The Consumer Rights Advocacy website is owned and operated by AKV Group LLC, located at 1081 N Tustin Ave, STE 115, Anaheim, CA 92807.

Consumer Rights Advocacy provides a mortgage lender dispute and complaint preparation service. Our purpose is to assist homeowners in documenting potential lender or servicer violations and preparing formal complaints for submission to appropriate federal and state regulatory agencies.

Submitting your information through this website does not guarantee any specific outcome or result. All complaints are reviewed for accuracy and compliance with applicable consumer protection guidelines before submission.

There is no cost to complete an initial evaluation or submit your information for review. If you choose to proceed with the preparation and filing of your complaint, a one-time preparation fee may apply as outlined in the service agreement.

Consumer Rights Advocacy is not a law firm and does not provide legal representation or legal advice. You may contact your mortgage servicer directly for assistance or seek free help from a HUD-approved nonprofit housing counseling agency. For a list of HUD-approved agencies, visit www.hud.gov